Deposits and Payments: A non-refundable deposit of $500 is required from each traveler along with their reservation form to guarantee the booking as soon as possible. The remaining balance is due in 2 payments.
1. Airfare Payment is due upon ticketing.
2. Final Payment is due 07/01/2026.
Cancellation Requests: All cancellation requests must be made in writing by email to (tours@aliyahfoundation.org) or in writing sent by mail to; P.O. Box 74111, Richmond VA 23236) to Aliyah Tours.
Cancellation Fees:
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Deposit is non-refundable.
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Up to 4 months prior to departure date, the cancellation fee is the initial deposit plus 50% of other amounts paid.
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Up to 6 weeks prior to departure date, the cancellation fee is the initial deposit plus 75% of other amounts paid.
Within 6 weeks prior to departure date, the cancellation fee is 100% of all amounts paid.
Tour Arrangements
Air – Air arrangements are included in most group tours. Air is available to individual travelers upon request.
Land – All packages including overnight hotel stays are quoted based upon double occupancy sharing a twin or double room with private facilities. Aliyah Tours does not arrange sharing for individual travelers. Single rooms are available at additional cost. Aliyah Tours reserves the right to substitute hotels based upon availability when necessary. Sightseeing and entrance fees are included as per itinerary. Individual passengers and passengers arriving independently from a scheduled group are responsible for their own transfers.
Not Included
Airport taxes and transfers (unless specifically included in certain group tours), optional tours, charges for passports, excess baggage charges, accident, trip cancellation and baggage insurance, telephone and cable charges, laundry, meals not specified in the itinerary, liquor, items of a personal nature and any items not specifically listed as included.
Passports/Visa - You will be required to provide Aliyah Tours with a copy of your passport before (date TBD), which is 6 weeks before the tour. It can take as long as 10 weeks to process a passport application in the USA. Please expedite passport applications submitted after (date TBD). Also note: The State of Israel requires that your passport have an expiration date valid for at least 6 months after your date of departure from Israel. Other nationals should contact their consulate for visa information. For other destinations, please contact Aliyah Tours. Aliyah Tours does NOT process visa applications. No inoculations are currently required for travel to Israel. Please contact public health authorities for further information or other destinations.
Baggage
Suitcases: 1 per person, not to exceed 50 lbs. for 1 bag. Each can measure up to 62 linear inches (length + height + width). Carry On Luggage: 1 per person, not to exceed 11 lbs. Each can measure up to 45 linear inches (length + height + width).
Deviations
Any change in the basic program will result in the charge of $150 per change per person plus any additional charges that may apply for revised air or land arrangements.
Unexpected Airline Challenges
Airlines can and will make unexpected changes to travel itineraries due to weather, mechanical problems and staffing issues. Should your flight be delayed or canceled, it is up to the passenger to work directly with the airline to rebook flights to the intended destination. Aliyah Tours is not responsible for airline changes that cause delays, cancellations, late arrivals, baggage loss, and associated expenses. Group transfers are limited to the original arrival time and will not be available for rescheduled flights. (Air travel ticketing agents affiliated with Aliyah Tours are not responsible for rebooking your canceled or delayed flights.) Travel insurance is highly recommended to address all these challenges and the associated expenses for the traveler.
Health and Mobility Challenges:
Tours in Israel include areas that have uneven footing, few handrails, rocky pathways, and some steep climbs. Click here for Holy Land Accessibility & Wheelchair Access Questions
The streets and sites we visit are not wheelchair and walker-friendly. Most of our tours include 3-5 miles of walking per day. Guests with mobility challenges or other health issues should make private arrangements to travel with a caregiver who can stay with them if they need to opt out of a tour stop. Tour drivers will take breaks and lock up their buses when unattended. Guests cannot be left alone on an unattended bus should they choose to opt-out. If you have health challenges, please consult an Aliyah Tours representative before you put down a deposit on a tour.
For the safety, comfort, and enjoyment of all participants, our Israel tours involve a moderate to rigorous level of physical activity. Travelers should be able to:
- Walk 3-5 miles per day over uneven terrain, steps, inclines, and archaeological sites
- Stand for extended periods during teachings and site visits
- Manage personal luggage, travel documents, and personal needs independently
- Navigate airports, airline procedures, security, customs, and flight connections without assistance from ministry staff
- Keep pace with a group schedule that may include early mornings and full travel days
We joyfully welcome travelers from many seasons of life. However, Aliyah Foundation ministry staff and tour leaders are not able to provide personal travel assistance, airport navigation support, mobility assistance, medical supervision, or daily personal care.
Travelers who anticipate needing assistance in any of these areas are asked to travel with a capable companion who can provide the necessary support throughout the journey.
Our goal is to ensure every guest experiences Israel in a safe, meaningful, and spiritually enriching way.
Cancellation requests and fees, and non-payment penalties:
- Tour Arrangements
- Flight Arrangements E
- Baggage Deviations Unexpected
- Deviations
- Unexpected Airline Challenges
- Tour Disclaimer and Tour Changes
- Activity Levels
- Mobility Concerns
Electronic Travel Authorization (ETA-IL) Requirement - Israel Tours
All non-Israeli guests participating in the tour are required to obtain an Electronic Travel Authorization (ETA-IL) prior to arrival in Israel. The ETA-IL is a mandatory pre-entry approval implemented by the Israeli government in 2025 for travelers from visa-exempt countries. Guests must apply online through the official ETA-IL website at Israel-entry | Page Home and receive approval before boarding their flight. Do not use third party sites for the application process. The cost of the official ETA-IL visa application is 25 Shekels or about $7.50. The application approval should be submitted to Aliyah Tours one month before departure. Earlier submission is strongly recommended to avoid any delays or issues. Approval is typically valid for up to two years or until passport expiration (whichever comes first) and allows for multiple entries during its validity. It is the responsibility of each guest to complete the application accurately and in a timely manner. Failure to obtain ETA-IL approval may result in denial of boarding or entry into Israel, and the tour operator will not be held responsible for any costs or losses incurred as a result.
Other nationals should contact their consulate for information. For other destinations, please contact Aliyah Tours. Aliyah Tours does NOT process visa applications. No inoculations are currently required for travel to Israel. Please contact public health authorities for further information or other destinations.
Guests traveling from countries other than the host country are responsible for determining and meeting all entry, visa, passport, and documentation requirements for the destination country. Aliyah Tours is not responsible for delays, denied entry, or additional costs resulting from a guest’s failure to comply with these requirements. Any penalties, fees, or expenses incurred due to insufficient preparation are the sole responsibility of the guest.
